Keycloak Not Accepting New User and/or Gives False Info

When I create a new user account, I get an error message to say that it cannot create a new user account.

I try again but then it says that it already exists. But if I search for it the next day, it does appear, but with false information. ie: -1 for uid and gid numbers. It will not allow me to make any changes. Error: Could not update user.

I cannot find a Keycloak support contact number so if anyone here can help I would appreciate it.

Thank you.